Terms and Conditions.

1. Scope and Customers

These General Terms and Conditions (GTC) apply to contracts for roof boxes, rack systems, accessories, and custom builds under the ASPHALTKIND brand concluded between consumers (§ 13 BGB) or businesses (§ 14 BGB) and Cropfiber GmbH. Individually negotiated agreements shall take precedence over these GTC. Conflicting terms from business customers shall only apply with the express written consent of Cropfiber GmbH.

2. Products, Specifications, and Compatibility

The nature and scope of the services are determined by the specific design, finish, agreed vehicle mounting, and confirmed custom requests specified during the ordering process. Product representations may occasionally differ from the actual visual appearance; agreed-upon characteristics remain binding.

The suitability of a roof box or rack system for a specific vehicle depends in particular on the model, year of manufacture, roof or wing construction, and the prerequisites specified by the vehicle manufacturer. Vehicle suitability that has not been explicitly confirmed does not constitute a quality agreement. Mandatory safety, loading, and installation instructions must be observed.

3. Order, Conclusion of Contract, and Customization

The product overview in the shop serves as a selection guide. Prior to a binding purchase, the product features relevant to the specific order, the total price including applicable taxes, and the shipping and additional costs must be displayed or agreed upon to the extent required by law.

A contract is concluded through a definitive order and its acceptance or in accordance with the specific payment-based ordering process offered. The €4,700 paid via PayPal represents the production deposit, not payment of the total price. Selections displayed solely in the price calculator are not automatically transferred to PayPal; the confirmed order is decisive.

Subsequent changes to the surface finish, color, accessories, or racks may affect the price and delivery time and require an explicit agreement. Additional costs will not be levied unilaterally without a corresponding agreement.

4. Prices, Taxes, and International Orders

Net prices are displayed on the website, supplemented by gross prices for private German customers. The total consumer price applicable to the specific contract includes the value-added tax levied in accordance with statutory regulations. The international tax calculator shown on the website serves as a guide; any actually owed tax and agreed shipping costs must be stated in accordance with legal requirements prior to a binding consumer order.

For deliveries to businesses within the European Union, a tax-free intra-Community supply may apply under statutory conditions. For exports to third countries, German VAT exemption may apply upon presentation of the prescribed documentation. Import sales taxes, customs duties, and clearance fees in the destination country may additionally apply; whether and by whom these are to be paid depends on the delivery terms agreed for the respective order.

5. Production Deposit and Final Payment

For the roof box configurations offered in the shop, the production deposit is 4,700.00 EUR. It can be paid using the available PayPal payment methods or, by arrangement, via bank transfer, and will be credited in full against the purchase price. The remaining invoice amount is generally due upon completion and prior to handover or dispatch, unless otherwise agreed in individual cases.

Manufacturing begins following a binding order agreement and receipt of the agreed deposit. Mandatory statutory consumer rights—including any existing right of withdrawal and statutory claims for reimbursement—remain unaffected. The deposit is not retained on a definitive basis solely because production has commenced.

6. Production and Delivery Dates

6. Manufacturing and Delivery Dates

ASPHALTKIND products are crafted using artisanal manufacturing processes. Where specified, delivery times are initially estimated timeframes; bindingly agreed delivery dates remain binding. In the event of customer-requested modifications, a new date may be agreed upon. Statutory rights in the event of delivery delays remain unaffected.

7. Collection, Shipping, Transfer of Risk, and Installation

Depending on the agreement, handover takes place via collection or shipping. The shipping method, delivery area, shipping costs, and any import conditions will be communicated and agreed upon to the necessary extent prior to the binding order. There is no entitlement to shipping to countries where delivery is legally prohibited; relevant sanctions and export regulations shall be observed.

For consumers, the transfer of risk is governed by statutory provisions, in particular Section 474(2) of the German Civil Code (BGB); the transport risk does not pass to the consumer merely because the goods are handed over to a carrier commissioned by us. For business entities, statutory regulations apply, in particular Sections 446 and 447 BGB, where legally permissible.

Fitting and installation are only owed if expressly agreed. Installation, loading, and safety instructions must be observed; statutory claims are not restricted thereby.

8. Retention of Title

Until full payment of the agreed purchase price, the delivered goods remain the property of Cropfiber GmbH, to the extent legally permissible.

9. Warranty Rights and Liability

For consumers, statutory rights regarding defects in quality and title apply without restriction. Additional guarantees apply only if these are expressly promised and their terms are made available. For business entities, the statutory duties of inspection and notification of defects apply, where applicable.

We shall be liable without limitation for intent and gross negligence, for injury to life, limb, or health, and in accordance with mandatory statutory liability provisions, in particular the German Product Liability Act (Produkthaftungsgesetz). Otherwise, statutory liability regulations apply; mandatory consumer rights are not excluded.

10. Right of Withdrawal for Consumers

In the case of distance contracts, consumers generally have a statutory right of withdrawal unless a statutory exception applies. For goods actually manufactured individually to customer specifications or clearly tailored to personal needs, the exception pursuant to Section 312g(2) No. 1 BGB may apply. Mere production upon order or selection of standard variants does not automatically constitute an exclusion.

In the event of an effective statutory withdrawal, the consumer shall bear the direct costs of the return shipment, provided they were properly informed thereof prior to the conclusion of the contract and no statutory exception applies. For a roof box that, due to its nature, cannot be returned by normal postal service, the estimated return shipping costs or a realistic maximum cost estimate will be provided prior to the conclusion of the contract.

For other destination or pickup locations, remote addresses, or special transport requirements, we will provide the estimated approximate maximum costs for the specific transport route prior to binding consumer confirmation. Additional customs and import regulations for returns from third countries must be taken into account. The stated amounts do not constitute a fixed flat-rate return shipping guarantee for arbitrary addresses. You are free to commission a suitable transport service provider yourself; pickup by EGL is not mandatory.

Freight Forwarding Returns: Due to its dimensions, the roof box cannot typically be returned as a standard parcel. Our transport service provider, Excellence Global Logistics (EGL), has informed us that the return transport incurs the same transport costs as the corresponding outbound transport. Based on previous roof box transports, we estimate the costs of a comparable freight forwarding return to Unna for the following regions as indicated. These estimated values are formulated for consumers as approximate maximum costs and take into account the value-added tax shown on the comparison invoices, where applicable.

In the event of a justified complaint regarding defects, statutory provisions on subsequent performance and the transport costs required for this purpose shall apply. The specified amounts relate exclusively to a statutory withdrawal, not to the warranty.

The cancellation policy that may apply, information on exceptions, and the sample cancellation form can be found on our cancellation page. Regardless of this, consumers may also declare a potential withdrawal unequivocally by email to freyberg@asphaltkind.de.

11. Governing Law and Dispute Resolution

German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers with their habitual residence outside Germany, mandatory protective provisions of their state of residence shall remain unaffected, provided these apply under applicable international private law.

As of the current status, Cropfiber GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Please reconcile with company management prior to publication.